Full service properties typically rely on business travelers or nearby conference centers for the bulk of their revenue. With the rise in video conferencing and changing management attitudes toward corporate travel reducing occupancy, these hotels need to focus on internal cost cutting and increasing REVPAR. Doing these while still maintaining guest focus and satisfaction is vital. Add to the mix the need to both protect guest privacy and personal information security, and the need becomes an imperative.
Using Orion eSigner is a key step in accomplishing these goals. By taking formerly paper-based and inherently insecure processes paperless, full service hotels are now able to eliminate paper and its associated costs, while also increasing guest information security. This frees their staff to focus on guest interactions, where utilizing technology to up and cross sell can increment revenue. In addition, electronicizing check in results in reduced chargebacks, clearer guest understanding of additional charges and hotel policies, and improves guest satisfaction. Improved guest satisfaction results in more return visits.
Orion eSigner Options at Full Service Hotels
Orion eSigner and eSigner Plus give full-service properties a breadth of options for electronicizing their processes. Options include touchscreens and tablet PCs, or more integrated payment devices, which combine full color screens for advertising and display with EMV enabled payment options and esigning.
Touchscreen options include:
Payment Terminal Options include:
To see some of eSigner featuers and learn more how to get started, please visit our Getting Started page.
If you would like a speak with a representative, please use our Contact Us Page to send us a contact request or call us at 1-877-OrionSign (674-6674).